ABOUT OUR CONSULTING SERVICES

Founded in 1977, the Professional School of Bartending has grown into a well respected leader of professional bartender training. Over 10,000 students have enrolled in our programs in the last 29 years.

Drawing from our vast exposure to the industry and communicating with owners, managers and bartending staff it became evident that a consulting service, specializing in detailed bar operations is a necessary and needed service.

Combining our widespread knowledge of the industry, along with our teaching skills, we are able to develop easy to understand customized programs with focused results.

The faculty has experience working with independent businesses as well as national chains and colleges. We provide an extra set of skilled hands and trained eyes each time we work with a restaurant, bar, hotel, banquet facility or caterer.

Through customized, detailed and easy to implement programs you will achieve:

Business Operations Analysis

Our business consultant reviews your operating procedures, test efficiency, evaluates products and provides you with a detailed action plan to improve profitability.

Key areas to be assessed are: Purchasing, receiving, storage, food/beverage inventory systems, food & beverage preparation, merchandising/marketing, sales forecasting methods, food and beverage cost controls, service/quality controls, staff capability, training procedures, staffing/productivity, equipment, work space efficiency/traffic patterns, cash handling, safety & security, housekeeping/sanitation, supervision/management.

Our business consultant's thorough assessment will target opportunities for significant improvements in daily operations and permanent growth in your sales and profits.
Call to set up your free consultation. Any size project is welcome.

Back to top

Customized Bartender/Server Training

The hospitality industry is very competitive. To keep your customers coming back, you must consistently offer a quality product and superior service. Anyone who sells, or supervises the service of alcohol will benefit from improving their customer service skills and sales techniques. Suggestive selling methods, and beer/wine/beverage alcohol knowledge are a necessary aspect of the business that should not be overlooked. We have the ability to design a short seminar or an intense thorough complete bartending program. We can customize classes tailored to your individualized needs either at your site or at our Brockton location.

Back to top

Responsible Alcohol Service Training Programs

The business of serving and selling alcohol is a challenging way to make a living. To meet the challenge it is necessary to move towards an educational phase, one that not only educates the owner, manager and employee but the customer as well. Make the serving of alcohol safer, easier and more profitable. Protect your license, possibly lower your insurance rates and comply with local and state the laws.

"Approved ServSafe Alcohol Instructors Massachusetts and Rhode Island"

Back to top

TIPS or ServeSafe Responsible Alcohol ServiceTraining

• At your site or at our Brockton or Providence location
• Understand alcohol and how it affects your patron's behavior know the laws and how to check id's effectively
• You will leave the program with new confidence, knowledge and the ability to make sound alcohol service related decisions.

Back to top

Secret Shopper Programs

Service & Surveillance Evaluations

As the cliché' goes, "Customers don't complain they just don't come back". Your business will benefit from evaluating the typical customer's overall experience including:

• pre-arrival telephone interactions
• impressions of the facility
• recipe adherence
• underpouring/overpouring
• money handling/cash register procedures
• suggestive selling
• individual staff members performance

Utilize well written, positive reports to educate, motivate, coach and reward your employees, enhancing their performance thereby increasing profitability
Let us be there when you can't.........

Back to top

The Perfect Employee

Do you know that one employee who would make the perfect bartender for your establishment? Great personality, hardworking, good appearance, honest, the only problem is they don't know how to tend bar? Instead of you or one of your employees using valuable time, your product, and resources to train them, invest in this great individual without increasing your costs. Encourage them to get formal training at the Professional School of Bartending. If you are willing to commit to and support this employee why not have them make an investment in you and themselves with a proper understanding of bartending. Flexible class schedules start weekly.

Back to top

Placement Services

Are you in need of well-trained bartenders? Save the expense of advertising and the time to interview many applicants who may not be able to fulfill your specific needs. The Professional School of Bartending placement service is available free of charge to you. Our bartenders are well trained but very moldable to your way of doing business without bad habits or negative attitudes. They have made an investment in this career because it is what they want to do! They come prepared to work for you with an extensive foundation of customer service skills, alcohol knowledge, confidence and an eager to please attitude.

• Permanent/Temporary
• Part Time/Full Time
• Special Events

Call today for your free consultation and put us to work for you.

Back to top

For more information call us. In Massachusetts call 508-588-8204 or 800-206-8037 and in Rhode Island call 401-831-6446. Click here to Email us.

"Approved ServSafe Alcohol Instructors Massachusetts and Rhode Island"